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Five ways to better manage your Change Requests

Five ways to better manage your Change Requests

Have you ever got to the 'end' of a long project only for your boss to heap another stack of work on to your desk? That's what it can feel like when a client suddenly decides to make changes to a project at the last minute. You see, us agencies have systematic approaches to our work - we plan resources and schedule time carefully to make sure our briefs - for all our clients - are completed. When a change request comes in at the last minute, it can create serious pipeline problems.

After years of working with clients of all shapes and sizes, we've learned that even the most experienced entrepreneurs can be habitual change requesters. Never make assumptions about the working approaches of your clients, and always have a few fail-safe processes ready just in case.

Here's five you can start using today:

If all else fails, however, it may be best to just bite the bullet and deal with the change request *whispers* for no fee. In the end, your reputation and long-term relationship with the client is more important than a few hours work. As long as you make sure it’s not setting a precedent, that is...

Good luck!

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spread the word, spread the word, spread the word, spread the word,
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