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Bespoke Digital Platform for Optimised Operations

peckwater brands, peckwater brands, peckwater brands, peckwater brands,

peckwater brands, peckwater brands, peckwater brands, peckwater brands,

UI / UX Development
Custom Software
Digital Transformation

Introduction

Peckwater Brands is Europe’s leading virtual food brand operator, working with over 800 partners across multiple countries. Their mission is to expand globally by partnering with hospitality businesses to seamlessly integrate their menus into their kitchens.

They partnered with Studio Graphene to aid in their digital transformation, transitioning from traditional, manual-based systems to a bespoke digital platform for optimised operations and scalability across the entire business.

Hawk app screen
Hawk app screen
Hawk featured image

This foundational step laid the groundwork for the subsequent development of two core components: the Operations Portal and the Finance System.

Studio Graphene embarked on a multifaceted solution, commencing with a comprehensive Discovery phase to understand Peckwater Brands' requirements, business processes and objectives.

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Solution

The Operations Portal was designed to empower Peckwater Brands' staff, offering a comprehensive oversight of the business via the platform. It facilitated day-to-day functionality such as task creation, managing support cards, handling credits and managing fees.

Innovative features like workflow automation revolutionised internal processes, enabling staff to automate tasks such as fee adjustments based on preparation time. Additionally, the portal streamlined inventory management, provided insights into delivery channel performance and automated invoicing and payment processes, fostering efficiency across the business.

hawk website screenhawk app screen
hawk

Studio Graphene simultaneously tackled the challenge of developing a bespoke Finance System.

This required attention to detail, navigating complex legal finance conditions to align with Peckwater Brands' diverse business needs. By adhering to agile methodologies and maintaining collaboration with Peckwater Brands' product team, we successfully translated evolving requirements into development tasks, facilitating seamless integration into the overarching platform.

Following the successful release of the platform, our focus pivoted to ongoing support, maintenance and feature development. Concurrently, our team undertook the task of designing and building Peckwater Brands' marketing website, further augmenting the company's digital presence and enhancing customer engagement.

Technologically, the platform was underpinned by a robust tech stack to ensure reliability, scalability and future-proofing. Node.js served as the backbone for backend services, offering flexibility and performance. React.js facilitated the creation of dynamic, responsive user interfaces, while TypeScript provided a foundation for scalable JavaScript development. AWS ensured seamless operation under varying workloads.

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This required attention to detail, navigating complex legal finance conditions to align with Peckwater Brands' diverse business needs. By adhering to agile methodologies and maintaining collaboration with Peckwater Brands' product team, we successfully translated evolving requirements into development tasks, facilitating seamless integration into the overarching platform.

Following the successful release of the platform, our focus pivoted to ongoing support, maintenance and feature development. Concurrently, our team undertook the task of designing and building Peckwater Brands' marketing website, further augmenting the company's digital presence and enhancing customer engagement.

Technologically, the platform was underpinned by a robust tech stack to ensure reliability, scalability and future-proofing. Node.js served as the backbone for backend services, offering flexibility and performance. React.js facilitated the creation of dynamic, responsive user interfaces, while TypeScript provided a foundation for scalable JavaScript development. AWS ensured seamless operation under varying workloads.

hawk image

Results

Studio Graphene successfully delivered a suite of solutions for Peckwater Brands, including an Operations Portal, a Finance System and a marketing website. Our partnership continues with iterative enhancements, addressing backlog items sprint by sprint and ensuring alignment with evolving business needs. Together, we continue to optimise their digital ecosystem for greater efficiency and effectiveness.

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